Thank you for your purchase of an authentic Nordic Teak product! We take pride in providing you with high-quality outdoor furniture that will enhance your outdoor living space. To ensure your complete satisfaction, we offer a comprehensive 1-year warranty. Please read the following terms and conditions carefully.
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Warranty Coverage:
- NordicTeak warrants this product to be free from defects in materials and workmanship for a period of one (1) year from the date of purchase.
- This warranty covers any defects that arise from normal use and does not apply to damage caused by misuse, negligence, accidents, or alterations to the product.
- The warranty is applicable to the original purchaser only and is non-transferable.
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Warranty Claim Process:
- In the unlikely event that you experience an issue with your Nordic Teak product during the warranty period, please contact our customer support team on our contact us page.
- Our team will guide you through the warranty claim process, which may involve providing photographs or other evidence of the defect.
- If a valid warranty claim is established, Nordic Teak will, at its discretion, either repair or replace the defective product or component.
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Product Registration:
- To activate your warranty and access the full benefits of our customer support, it is essential to register your Nordic Teak product within 30 days of purchase.
- Registering is quick and easy! Please fill out the form below.
- Fill out the required fields, including your contact information and the purchase details of your product. Rest assured that your information will be kept confidential and used solely for warranty-related purposes.
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Exclusions and Limitations:
- This warranty does not cover normal wear and tear or damage resulting from improper assembly, maintenance, or storage of the product.
- The warranty does not cover acts of nature, such as extreme weather conditions, fire, or vandalism.
- Any unauthorized repairs or modifications to the product will void this warranty.
- Nordic Teak reserves the right to make changes to the warranty terms and conditions without prior notice.
We hope you enjoy your Nordic Teak product for years to come. By registering your product and adhering to the terms of this warranty, you can have peace of mind knowing that your purchase is protected. For any questions or assistance, please reach out to our dedicated customer support team.
Thank you for choosing Nordic Teak!